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Privacy Policy

Last Updated: 10/16/2024
 

1. Introduction

The Bat Bridge ("we," "our," or "us") is committed to protecting the privacy of visitors to our website batbridge.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
 

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Shipping address

  • Billing information

  • Phone number (optional)

  • Purchase history

2.2 Automatically Collected Information

We automatically collect certain information when you visit our Site:

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Referring URLs

  • Pages viewed

  • Time spent on Site

  • Access times and dates

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Maintain shopping cart contents

  • Analyze Site usage

  • Improve user experience

  • Process transactions

  • Prevent fraud
     

3. How We Use Your Information

3.1 Primary Uses

We use collected information to:

  • Process your orders

  • Send order confirmations

  • Provide customer support

  • Send digital downloads

  • Track shipping

  • Process returns and refunds

  • Send promotional materials (with your consent)

3.2 Marketing Communications

  • We send newsletters and updates only with your explicit consent

  • You may opt out of marketing communications at any time

  • Order-related communications cannot be opted out of
     

4. Information Sharing

4.1 Third-Party Service Providers

We share information with trusted service providers for:

  • Payment processing

  • Order fulfillment

  • Shipping

  • Email delivery

  • Website analytics

  • Customer support
     

4.2 Legal Requirements

We may disclose information:

  • To comply with legal obligations

  • To protect our rights and property

  • To prevent fraud or abuse

  • To ensure Site security
     

5. Data Security

  • We implement reasonable security measures

  • Data is encrypted during transmission

  • We regularly review security procedures

  • We limit employee access to personal data

  • We cannot guarantee absolute security
     

6. Your Rights and Choices

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

  • Disable cookies through your browser

  • Request your data in a portable format
     

7. Children's Privacy

  • We do not knowingly collect data from children under 13

  • Parents may request deletion of children's information

  • We will promptly remove such information upon verification
     

8. International Data Transfers

  • We may transfer data internationally

  • We ensure appropriate safeguards are in place

  • We comply with applicable data transfer laws
     

9. California Privacy Rights

California residents have additional rights under CCPA:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of sale of personal information

  • Right to non-discrimination for exercising these rights
     

10. Changes to Privacy Policy

  • We may update this policy periodically

  • Changes will be posted on this page

  • Continued use constitutes acceptance of changes

  • Significant changes will be notified via email
     

11. Data Retention

  • We retain personal information as long as necessary

  • Account information is kept until account deletion

  • Transaction records are kept as required by law

  • Marketing preferences are maintained until changed
     

12. Contact Information

For privacy-related inquiries:

To exercise your privacy rights or ask questions about this policy, please contact us at batbridgetucson@gmail.com.
 

13. Jurisdiction

This policy is governed by the laws of Arizona, United States of America, and any disputes will be subject to these laws.

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